System Administrator

Key Duties and Responsibilities

•   Remote access solutions: Citrix, VPN, Terminal Services
•   Backup, business continuity, and disaster recovery solutions
•   Networking: WAN and LAN connectivity, routers, firewalls, and security
•   VoIP telephone systems
•   Other hardware and peripherals
•   Maintain and update site and network documentation
•   Coordinate with managers to assist and advise in product purchases
•   Management of server configuration, security, and patching
•   Provisioning of administration of user credentials and permissions
•   Monitor, manage, and maintain server applications
•   Monitor, troubleshoot, and support server backups
•   Maintain power and environmental control systems for server room
•   Communicate errors and issues to the Corporate Services Manager
•   Manage mobile devices through mobile device management software
•   Assist with the setup, imaging, configuration and maintenance of end-user workstations
•   Second level user support and troubleshooting
•   Train end users on use of systems and programs
•   Managing current and future network and server infrastructure
•   Participate and assist in project work
•   Maintain or improve technical proficiency via courses, exams, certifications, etc.
•   Offer support to both the software development team and the automation team
•   Other duties as requested

Knowledge, Skills, and Qualifications

•   Minimum of 3 years of experience working for a managed services provider, or 4 years of relevant IT experience
•   An interest in obtaining IT certifications such as: Microsoft MCP, MCSA, MCSE, Citrix CCEA or CCIA, Cisco CCNA, CompTIA Net+, Security +, AWS or Azure
•   An entry- to intermediate-level of understanding of the technologies, solutions, troubleshooting and support required to help our clients
•   Honest, dependable and full of integrity
•   Possess a genuine desire to help others
•   Take ownership of all tasks and commit to high quality results
•   A track record of self-improvement and continuous learning
•   Ability to seamlessly adapt to changes quickly
•   Great sense of humor
•   Interpersonal skills: telephone skills, communication skills, active listening and customer-care
•   Organizational and project implementation skills
•   Security best practices
•   Knowledge and understanding of SAN concepts and connectivity
•   Ability to gather, interpret, evaluate and implement server requirements
•   Ability to present ideas in a user-friendly language
•   Read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations
•   Effectively present information and respond to questions from groups of managers, clients, customers and the general public
•   Typing, writing and presentation skills
•   Able to communicate technical knowledge in a clear and understandable manner, both orally and in writing

This Job Is Ideal for Someone Who Is:

•   Dependable -- more reliable than spontaneous
•   People-oriented -- enjoys interacting with people and working on group projects
•   High stress tolerance -- thrives in a high-pressure environment
•   Schedule: Monday to Friday

The work is mainly office and laboratory-based, with regular visits to plants, factories, workshops or building sites. Factory production areas can be noisy. Dress code can vary from that necessary for office-based work to a hard hat and overalls when working on site. Travel within a working day is possible.

In addition to meeting some of the desired skill sets listed, the applicant should be motivated and work well within a team to accomplish complex tasks. The applicant should be willing to work in an R&D and production environment. As safety and the environment are very important to Urban Mining Company, the applicant should be motivated to work in a safe manner, while meeting achievable deadlines. The job will require that the applicant conduct all their work at our facility, as is required.
If you would like to apply for this position, please send us an email at, specify for which position you are applying, and include your CV.

1550 Clovis Barker Rd
San Marcos, TX 78666

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